30-Day Return Window
We offer a 30-day return policy from the date of delivery. If you are not completely satisfied with your purchase, you may return it for a full refund or exchange.
Eligibility for Returns
To be eligible for a return, your item must be:
- In its original condition, unused and unworn
- In the original packaging with all accessories included
- Accompanied by the original receipt or proof of purchase
Non-Returnable Items
The following items are not eligible for returns:
- Gift cards
- Downloadable software or digital products
- Items marked as final sale
How to Initiate a Return
To start a return, please contact us at info@allseasonbreeze.com or call +19162755319 with your order number. We will provide you with a return shipping label and instructions.
Refund Processing
Once we receive and inspect your returned item, we will process your refund within 3-5 business days. The refund will be credited to your original payment method. Please allow additional time for your bank or credit card company to post the refund.
Exchanges
If you would like to exchange an item for a different product or size, please initiate a return as described above and place a new order for the desired item.
Shipping Costs for Returns
Return shipping is free for defective or damaged items. For all other returns, the customer is responsible for return shipping costs unless otherwise stated.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us within 48 hours of delivery with photos of the damage. We will arrange a replacement or full refund at no cost to you.